Escalate Event cannot be read

#1

Hello, I am able to escalate an incident through API. But is there any way I can read an escalate event. That is, I can know that an escalate event was triggered. Is there any API for that? If not, then any other way to do this?

#2

Hello,

Can I please get a reply on this soon?

Thank you

#3

Hi Khyati,

You can List log entries for an incident and refer to the escalate_log_entry entries on any incident that has escalated.

I hope this helps!